Scent Marketing for Business
Scent marketing is the easiest way to make your customer experience
more remarkable. Build emotional connections, improve brand
perception, and increase revenue in an instant.
Scent marketing is the easiest way to make your customer experience
more remarkable. Build emotional connections, improve brand
perception, and increase revenue in an instant.
ScentAir helps businesses in public-facing industries build stronger customer relationships by creating richer on-site experiences with fragrance. We help businesses craft emotional experiences designed to improve brand perception. When you give customers an emotional brand experience and superior customer experience, you give them something worth talking about.
The most successful brands today are those that bridge the divide between the logical and emotional. Scent makes it easy to build authentic, emotional connections with customers who identify with your brand ethos. You know your target audience. Speak the language your customers intuitively understand.
The highest performing businesses today are those that use each interaction to prove their authenticity and value. Scent marketing makes it easy to maximize the potential of every in-person touchpoint. Our science-backed approach to creating remarkable customer experiences allows you to set a tone in your space that aligns with your business goals.
Only 1 in 4 brands stand out to consumers. Meanwhile, consumers are craving rich experiences and emotional connections from the businesses they use. In fact, businesses that deliver exceptional experiences earn Net Promoter Scores 200% higher than their peers. And grow twice as fast.
Scent is a shortcut to creating emotional connections. Though humans are most receptive when all 5 senses are active, most marketers only use sight and sound to communicate with customers.3 A scent marketing program is an opportunity to increase NPS with outstanding, emotional customer experiences. Take advantage of the relationships and value your competitors are leaving on the table.
INVITE CUSTOMERS INTO AN IMMERSIVE, LIVED EXPERIENCE.
CONNECT EMOTIONALLY AND INCREASE CUSTOMER TRUST, LOYALTY, AND MEANING.1
CONNECT EMOTIONALLY AND INCREASE CUSTOMER TRUST, LOYALTY, AND MEANING.1
NOTORIETY SO STRONG, CUSTOMERS KNOW YOU BY SCENT ALONE.
EMOTIONALLY CONNECTED CUSTOMERS ARE 52% MORE VALUABLE THAN THOSE WHO ARE JUST SATISFIED.2
OWN EVERY DETAIL OF YOUR CUSTOMER EXPERIENCE.
IMPROVE MOOD AND BYPASS THE CHALLENGES OF FORMING FAST RAPPORT.4
DELIVER EXPERIENCES THAT GO ABOVE AND BEYOND CUSTOMER EXPECTATIONS.
GENERATE TEAM ENTHUSIASM FOR YOUR BUSINESS ETHOS AND ENJOY HIGHER EMPLOYEE ENGAGEMENT.
Our clients conducted their own research to determine the validity of their investment in scent marketing. Their findings revealed the value you can expect from ScentAir.
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