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Scent Marketing For Hotels & Resorts

Create atmosphere. Drive brand loyalty.
Achieve a high guest satisfaction score.

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The Unexpected Advantage That Delivers the Best in Guest Experiences

Scent marketing is a powerful tool to help hotel and resort managers increase guest satisfaction by creating a welcoming atmosphere.

In hospitality, it’s all about the experience. Getting the atmosphere right is the first step in creating outstanding guest experiences that breed enduring memories. With fragrance, your hotel becomes more than just a place to stay. It becomes an experience.

Make lasting impressions. Connect with guests emotionally to inspire strong bonds and brand loyalty. Create an experience guest want to return to again and again.

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With ScentAir, Hotels And Resorts Can Make The Most Of Every Interaction.

Skyrocket Guest Satisfaction Scores

HIGHER OCCUPANCY RATES. MORE LOYAL GUESTS. BETTER ONLINE REVIEWS.

Positively Influence Customer Perceptions

CRAFT A POWERFUL AND AUTHENTIC BRAND IDENTITY THAT DRIVES EMOTIONAL CONNECTIONS.

Complete the Look & Feel of Your Lobby

OWN EVERY DETAIL OF YOUR GUEST EXPERIENCE.

Differentiate Your Space

BRAND NOTORIETY SO STRONG, GUESTS KNOW YOU BY SCENT ALONE

Complete the Look & Feel of Your Gaming Floor

DIFFERENTIATE YOUR SPACE AND ATTRACT PLAYERS WITH A UNIQUE GAMING EXPERIENCE.

Improve Perceptions of Cleanliness

HIGHLIGHT YOUR COMMITMENT TO CLEANLINESS WITH THE INTUITIVE CUE OF A FRESH SCENT.

Foster Outstanding Customer Service

IMPROVE MOOD AND BYPASS THE CHALLENGES OF FORMING FAST RAPPORT.

Total Control with Connected Technology

MONITOR AND ADJUST YOUR HOTEL ATMOSPHERE—RIGHT IN THE PALM OF YOUR HAND.

When you request your consultation, your ScentAir representative will walk you through the process of finding—or formulating—the right fragrance for your hotel. But ScentAir does more than find your perfect fragrance. We help you devise a scent marketing strategy so your fragrance will make the greatest impact on your business.

Fragrance So Irresistible Customers
Want To Bring It Home

Scent communicates brand identity by harnessing emotions like coziness, luxury or exhilaration. To access emotions, we use cultural fragrance cues to trip the right psychological triggers. These triggers reaffirm your brand promise and maximize customer perceptions of added value.

Explore Our Scents icons
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Conrad Manila
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Marriott Manila
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Shangri-La at the Fort

With an endless selection of premium quality, non-toxic fragrances across 9 distinct fragrance experiences, we guarantee the perfect scent for your hotel or resort.

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Relaxing & Soothing
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Savory & Gourmand
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Lux & Sophisticated
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Passionate & Sensual
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Crisp & Invigorating
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Voyage & Escape
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Timeless & Floral
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Warm & Inviting
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Clean Routine

The ScentAir process makes it simple

We’re industry leaders for a reason. After more than 20 years, we’ve worked with hundreds of major brands in thousands of locations. Our process makes launching a scent marketing strategy easy.

  • Fragrance Selection—find a scent proven to stir the emotions you want to excite in customers.
  • Fragrance Diffusion Strategy—determine the best system, positioning, & diffusion schedule to maximize impact.
  • System Installation—installation is included for our most robust scent machines, so you never have to do any heavy lifting.
  • System Support—maintain your system with ease, we're always just a phone call away. 
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100,000+ Installations

119 Countries Served

Endless Fragrance Possibilities

Get your free consultation
today!

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